Category Archives: Testimonials

National Women’s Equality Day | Recognizing 4 Amazing Women of National Pen

Today, the Country honors the anniversary of the 19th Amendment granting Women the “Right to Vote” on August 26, 1920.  

Here at National Pen, we would like to celebrate 4 amazing Women who influence and grow our company in various positive ways.  Each and every one has achieved some exciting accomplishments in their career and have been very gracious to share some insight on how their career has developed from the beginning and a piece of advice for the new generation of Women Leaders.

Melissa NaravalMelissa Naraval – V.P., Ecommerce

5.5 Years with National Pen 
General Responsibilities: Manages National Pen’s Web Marketing Efforts

Is there a woman who influenced you throughout your life and career?  My Mom!  From a very young age I saw how hard she worked and it set a great example for me.  It’s something I still hold onto  today.

Your 1st 3 jobs ever?  “I was a Hostess at a restaurant, then a Retail associate at Dress Barn and third was Office Intern at an Investment Firm.”

What is the most important lesson you learned from that time you still use today? “Definitely, interaction skills.  Especially when I was a hostess, working with people in various departments and how to communicate with them is something I still utilize today.”

What’s a message you would say to young women starting out today?  “I tell my daughter all the time, to work hard.  The World today offers numerous opportunities and possibilities, SEIZE them!”

Sandy Costanzo.jpgSandy Costanzo – Director Human Resources

8 Years with National Pen 
General Responsibilities: Oversee Human Resources support for North America.

Is there a woman who influenced you throughout your life and career?  “I would say there were a few mentor(s) at the start of my current career.  I was offered a great opportunity to start a new career in human resources and the women I worked with taught me so much about the profession I feel have instilled the foundation of what I am today.”

Your 1st 3 jobs ever?  Specialized Toys Retail Sales, then Administrative Assistant and third, a Corporate Accountant.

What is the most important lesson you learned from that time you still use today?  “Work hard and be a good listener!”

What’s a message you would say to young women starting out today?   “Be the one to make a change, only you can make a difference.”


kellie jonasKellie Jonas – Director of Customer Retention – North America

21 Years with National Pen 
General Responsibilities: Growing National Pens customer base through direct mail and e-mail strategy

Is there a woman who influenced you throughout your life and career?  “Amazingly enough, Bonnie Shimrat!  When I walked through the doors here, I saw she was V.P. of Retail at the time.  I knew then, there would be an opportunity for growth here so I tried to model myself after her based on her strong work ethic, positive energy, and daily professionalism.”

Your 1st 3 jobs ever?  “I joke I’ve been doing direct mailing my whole career but yes, kind of.  I delivered flyers for Sunny Crest Dairy in Orange County as a kid while on my roller skates.  After that, I worked at a Fast Food restaurant called 3 brothers and third as a Gas Station attendant at Texico.”

Any lessons learned from that time you still use today?  “Show up no matter what and integrity matters.”

What’s a message you would say to young women starting out today?  “Don’t be afraid to ask for what you deserve.”


Bonnie ShimratBonnie Shimrat – Executive V.P. – Retail

35 Years with National Pen 
General Responsibilities: Responsible for Retail Sales Growth and Development

Is there a woman who influenced you throughout your life and career?  Actually, it was both my parents.  My Mom was ‘one of a kind’ for her generation as she was a private pilot in the 60’s.  She really showed me how to grab life by the horns every day.  After she passed away, my Dad continued to encourage me that I could do anything.  It gave me the ability to never see gender as an obstacle I couldn’t overcome.

Your 1st 3 jobs ever?  I started early at the age of 13 when I became a waitress at a fish fry restaurant.  I eventually moved on to waitress, and be a helping hand, at the Local Swim Club.  After, I always loved to cheer and became a cheer instructor at the local YMCA helping the community’s youth.

Any lessons learned from that time you still use today?  “When I became a cheer instructor, it was the first time I experienced an ‘Entrepreneurship lifestyle’. Getting people to sign up, encouraging retention and making it a positive experience for everyone, from the kid’s participating, to the YMCA that let me teach there. I definitely learned the basic fundamentals of Sales and cultivating relationships to create “win-win” opportunities for key stakeholders.”

What’s a message you would say to young women starting out today?  “Get clarity of your goals so you can know what you want.  After that, work hard towards your goals every day.  And finally, understand that there will be times you will need help, so surround yourself with a strong team and know how to work with them in order for everyone to ‘Win with You.”

National Pen continues to celebrate the successes and hard work of all the women who continue to promote our core values, every day at every level in our company globally.

The Importance of Company Reviews . Including National Pen!

Trust Pilot reviewHave you ever gotten an email asking you to review or rate a recent product you’ve purchased?  Perhaps you have even gotten one from us asking you for a National Pen Company review! It seems as though star ratings and customer reviews are gaining popularity among both retailers and consumers, mostly because reviews have gained substantial credibility among consumers. But why?

Benefits of Company and Product Reviews — Consumers want to know an honest assessment of the product.

Any company, with the desire to sell a product of service, will advertise their product at its best. The commercial or advertisement will show the new product functioning to full capacity exceeding expectations. Consumers are enticed by this, but most are smarter than their initial impulse to buy.

They want to know what to expect at its worst, and they look to other consumers to openly share their experience. Reviews and ratings allow customers to provide their opinions of companies and their products, just as National Pen customers review their experience of our company and products.

Strive for Perfection

While it is nearly impossible to completely satisfy 100% of customers, most companies have embraced consumer reviews and increased customer service efforts to match the goal of consumer satisfaction.   Listening to reviews can teach different departments about the customer they serve and who they want to serve.  Product Development can figure out what they are missing and hitting on from a product standpoint.  Marketing can figure out who is using the product and customer service can offer solutions on how others have been satisfied using your product or service.  Sharing experiences help your company and your customers.  It’s a win-win for customers!

National Pen Company Reviews

We, like most companies, use reviews to work on and improve products, as well as share information so that you, as the consumer, can make the best purchasing decision. reviews are a great way to get a feel for the products and service we deliver our customers.

While we are pretty sure you will love our promotional items, we.ll let you check out our National Pen Company reviews for yourself at!CLRFamily_FBBanner

Are you prepared for winter?

Cold and wet weather is here. We recently received this note from a customer that reminded us that our LED Flashlight Keychain could come in handy right about now. If you’re looking for a practical gift that your customers will appreciate in the winter months, look no further. We can’t tell you how many times we hear about how this little flashlight has saved the day. Just imagine how much your customers would love you if your name was on it!

“Well, there I was. It was 10:30 last night, and my son called me saying he.d gone in the ditch about 10 miles from our house. We had 10 inches of snow yesterday and it was very slick out. So, I bundled up and drove out on the very dark windswept county road to pull him out with my truck. As I backed up to his van turned backwards in the ditch, I realized I had no flashlight with me. I had to crawl under his van which was packed with snow and try and find a place to hook up the tow strap without any light to see what I was doing. I was upset.. Then a thought came somewhere from the back of my head- .didn.t I get a sample flashlight from National Pen about a month ago- and didn.t I put that in the truck…. Yes, I did have the flashlight with, and it worked great. The little tiny keychain flashlight was more than bright enough to illuminate the whole undercarriage and although I still had to belly through 10 inches of snow, at least I was able to see what I was doing, thanks to National Pen! Just thought I.d send a special thank you from me, and my son, who I hope will drive a little more carefully now on icy roads.”