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    Up to 15% OFF Campus Classics | No Code Needed!
    Up to 15% OFF Campus Classics | No Code Needed!
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    Sales Inquiries 1-866-900-7367
    Monday - Friday: 7:00 a.m. - 6:00 p.m. CST Saturday 8 a.m. - 5 p.m. CST
    Customer Care Team 1-800-347-7367
    Monday - Friday: 7:00 a.m. - 6:00 p.m. CST Saturday 8 a.m. - 5 p.m. CST
    Mailing Address: Pens.com, 1 Sharpie Way, Building 3, Shelbyville, TN 37160
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    Talk to our CEO, Peter Kelly

    We want to hear from you! Whether you have an innovative idea, a concern, or a question, our CEO, Peter, is all ears. Use the form below to share your thoughts directly--because your insights help shape the future of Pens.com.

    We want to hear from you! Whether you have an innovative idea, a concern, or a question, our CEO, Peter, is all ears. Use the form below to share your thoughts directly--because your insights help shape the future of Pens.com.

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    Hours of Operation

    Monday - Friday

    7:00 a.m. - 6:00 p.m. CST

    Saturday

    8:00 a.m. - 5:00 p.m. CST

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    Talk to our CEO, Peter Kelly

    We want to hear from you! Whether you have an innovative idea, a concern, or a question, our CEO, Peter, is all ears. Send an email to share your thoughts directly—because your insights help shape the future of Pens.com.

    Send Email
    Frequently Asked Questions

    What shipping carriers do you use?

    We ship using FedEx, UPS and USPS depending on your address and the size and weight of your order.

    Where is my order?

    If your order has been dispatched, you can track it using your tracking number. You can also contact us and our Customer Care Team will be happy to help.

    Why is there a setup charge on every order?

    The setup charge covers the cost of personally setting up your custom-printed order each time. For example, when you order pens, whether it’s your first or fifth order, a member of our team manually sets up and monitors the machine to ensure your messaging is printed perfectly.

    Do you have any special offers?

    We love a deal! Check out our Promo Codes & Coupons section for the latest offers.

    Will I receive a confirmation email when I place my order?

    We’ll send a confirmation email straight to your inbox. If you have not received your order confirmation email, please contact us.

    Where do your products ship from?

    Products ship from various locations depending on the product and availability. You can see the estimated ship time for a specific product listed in the product’s description.
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