How can we help?
How can we help?
Browse Help Topics
How can we help?
Help Topics
Shipping & Tracking
What is the holiday order cutoff date?
For standard shipping, the last date to order is December 17, 2025. For express shipping, the last date is December 18, 2025.
How long will it take to get my order?
You can find the production time for each product in the “Customization” section of the product’s description. This displays the number of days it takes to prepare your order once it has been confirmed and your artwork has been approved. Once shipped, your delivery time will depend on the shipping method.
How much is shipping?
Shipping costs are based on your order’s weight, delivery location, and the shipping method you choose. You’ll see the exact shipping cost at checkout—no surprises!
Where can I find my tracking number?
Once your order has shipped, you’ll receive an email with your tracking number. You can also find your tracking number by entering your order number here.
At checkout, you can choose from three shipping methods:
- Express: Arrives in 1–3 business days
- Standard: Arrives in 4–6 business days
- Economy: Arrives in 7-10 business days
What are the exclusions from shipping promotions?
All shipping promotions exclude Alaska, Hawaii, US territories, and delivery to PO/APO/FPO boxes unless otherwise noted. Promotions do not apply to single-unit items. These promotions apply to ground shipping only.
What do I do if my package was lost or damaged during shipping?
If your package is lost or damaged during transit, please contact us for assistance.
Do you offer expedited shipping?
We offer Express shipping, with delivery in 1–3 business days. Need more options? Contact us to explore alternatives with our Customer Care Team.
What shipping carriers do you use?
We partner with trusted delivery services to ensure your order arrives safely and on time. The carrier is selected based on your shipping address and the size and weight of your package.
Where does my order ship from?
Orders ship from various locations depending on the product and availability.
Can I pick up my package?
We don’t have a pickup location, but if you enter your shipping address, we'll make sure your order is delivered right to your doorstep.
Is there a minimum order quantity to qualify for free shipping?
While we don’t offer free shipping year-round, we do have free shipping offers from time to time. Subscribe to our emails to make sure you don’t miss out on the next sale!
Can I upgrade my shipping after my order has shipped?
We are not able to upgrade shipping once your order has shipped.
Where do your products ship from?
Products ship from various locations depending on the product and availability. You can see the estimated ship time for a specific product listed in the product’s description.
