How can we help?
Help Topics
Select a topic below to explore helpful responses to common questions.
What’s the Low Price Guarantee?
How can I submit a Low Price Claim?
Do you charge sales tax?
Do you have any special offers?
Do you offer samples?
Can I combine promotional codes and discounts?
How do I use an online promo code?
I received an offer from the mail. How can I use it?
Do you offer catalogs?
Why can’t I get the price I paid before?
Can you match the price of a product I found on another site?
Why isn’t my coupon code working?
Still need help?
What shipping carriers do you use?
Where is my order?
Do you have any special offers?
Why is there a setup charge on every order?
Will I receive a confirmation email when I place my order?
We’ll send a confirmation email straight to your inbox. If you have not received your order confirmation email, please contact us.
Where does my order ship from?
Still need help?