What can we help with?
Viewing Your Imprint Here
Part of the customisation process is adding your text to the product. Simply type in the text you want, and you’ll see it in the on-screen preview-it’s our way of making sure you love how it looks!
Adding a Logo to Your Order
1. Click the "Design it yourself" tab
in the customisation process.
2. Click the "Images" icon.
3. Click the "Upload Image" button
and select your logo.
4. A screen will pop up.
where you can make edits.
Once you’re happy with it, click“Place Image”.
Accepted Logo File Types
We want your logo to look its best, so please upload your logo in vector format.
Note: Changing the file name to a vector file extension will not change the file type.
Preferred Vector File Types:• PDF (Adobe Acrobat)
Embed the fonts used or export as generic .eps• AI or EPS (Adobe Illustrator)Convert text to outlines and embed any linked images
Other Accepted File Types:
• BITMAPS (.jpg, .tif, .pcx, .gif, .png, .bmp)• DOC, PPT or PUB (Microsoft Office files)
Embed or include fonts
Raster vs Vector
Please send us vector files to ensure your logo looks crisp. Vector files maintain high image quality at any size, whereas raster files look pixelated.
How to Convert Text to Outlines
Converting your text to outlines prior to sending/uploading your file will ensure your artwork is printed exactly as you submitted it.
Here''s how to convert your text to outlines in Illustrator::
1. Select the text layer. 2. Click "Type." 3. Click "Create Outlines".
Please make sure your file is at least 300dpi or is vector art. If your image is below 300dpi, please do not increase the resolution, as that will result in a blurry image.
Bleed is a term that describes the printing that goes beyond the edge of a document so there is no white space visible, like the blue space shown in the image example. To have a full-bleed image, extend the background all the way to the edge and slightly past it to prevent any white borders from showing.
Images taken from a website are typically 72dpi and are not high enough quality to be printed. We also don’t recommend web images because you may run into copyright restrictions. Using images with a large resolution from a stock photo website is accepted.
A laser carefully etches your imprint onto the item.
Screen Print Ink
A screen is used to press the ink onto the item.
Perfect for printing full-colour photos.
Full-Colour Inkjet Creates a long-lasting, vibrant imprint.
A flexible pad with ink transfers your imprint.
When heat is used to transfer dye onto a surface.
Your imprint is raised onto the item’s surface.
Your imprint is pressed into the item’s surface.
Perfect for stitching your imprint onto cloth.