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What is the Perfect Print Promise?
Last updated 22 September 2026.

If your order has a print quality issue or your artwork differs from what you approved, simply scroll down to call our Customer Care Team. We will either discount your order, or reprint and deliver your order at no extra cost. 

Submitting Your Claim 

We’re dedicated to making sure your order looks its best. To ensure our team is able to process your claim in a timely manner, we ask that you please: 

  • Submit your request within 30 days of receiving your order. 

  • Submit a detailed photograph showing the print quality issue, or artwork that differs from what you approved. 

  • Verify that the claim does not apply to products that have been modified after delivery, or to products that have been subjected to improper handling, storage, or use after delivery. 

 See our Terms of Sale for more information. 


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HOW CAN WE HELP?

HOW CAN WE HELP?
More Value
Build your brand on time and on budget with fast turnaround times, flexible order sizes, and our Low Price Guarantee.
More Ease
With curated products and effortless customization options, we make it easy to order exactly what you want.
More Confidence
Since 1966, our dedicated teams have helped businesses bring their brands to life with our Perfect Print Promise.